Safer Medicines

Reliable Systems

Safer Culture

A quality improvement programme in primary care at Auckland and
Waitemata District Health Boards to reduce preventable patient harm



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Jun 24

Learning Session 4

This year we will be bringing you learning session 4 via the online platform zoom. REGISTER FOR THE ZOOM HERE Note the new date of Wednesday 24th June. We encourage you to zoom in as a group from your...

6:15pm - 7:45pm




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COVID-19: Team and Human Factors to Improve Safety

"Healthcare is a fundamentally human endeavor; its reliability and the capacity to provide it are tested under stressful conditions and the COVID-19 pandemic is proving to be an especially difficult t...

Creating Space for Conversations

When people are stressed and anxious, creating a shared, safe space to keep thinking and to maintain and develop relationships with colleagues is important.How to have a conversation about ‘taking sto...

Quality and safety in the time of Corona virus: design better, learn faster

The COVID-19 pandemic has required health systems to change much faster than normal. Many staff have experienced training in quality improvement and patient safety methods which can be used to support...


Michael Hammond

Project Manager

Sreeja Nair

Data Manager

Sue French

Improvement Advisor

Diana Phone

Pharmacy Clinical Lead